Many businesses are familiar with the term “IT Support” and may even have a team of individuals in their business looking after all things IT related, ensuring that all operations run smoothly. However, for those slightly smaller businesses or those with IT teams that need just a little bit of help, outsourcing IT support comes into play. In this blog, we will look at what outsourced IT support is and how it could help your business.

What is Outsourced IT Support

Put simply, outsourced IT support is when your business uses an external company to help with areas such as IT issues, cybersecurity measures and general business technology upgrades. This company is completely separate to your own and therefore is outsourced.

What Are the Benefits of Outsourced IT Support?

The benefits of Outsourcing IT Support are almost endless and many businesses would agree to this statement. Below are a handful of benefits which we think any business could find value from.

Cost Savings – In 2025 with many businesses looking to save some money, outsourcing IT support can be a great way to do this. Compared to hiring an inhouse IT team, outsourced IT support tends to be much cheaper. This is because you’re only paying a per user cost and what you need rather than a salary. Overall, this tends to be much cheaper.

Larger Skillsets – By outsourcing IT support to a team of technicians, you get access to much more knowledge and advice compared to having a single inhouse IT technician. With cyberthreats rising and the need for IT knowledge at an all time high, having this access to knowledge is invaluable. If your business is looking at roiling out a particular piece of new software, chances are that an outsourced team of IT technicians will have more experience with it than one inhouse individual.

Scalability – For businesses looking to grow, outsourced IT support allows for instant expansion compared to having a lengthy hire process of a new inhouse IT technician. This means that the stress associated with growing can be reduced and allow your business to actually focus on the areas which matter instead of fumbling around with interviews, salaries and upskilling inhouse teams.

Working From Home IT Support – With more businesses adopting a home working strategy and having at least a couple staff members working from home each week, having adequate remote support is essential. If your inhouse IT team can’t remotely access these PCs or if they can’t keep an eye on the security of these devices, it could pose serious business challenges. By having an outsourced IT support company, these technicians will be able to audit and when needed, remotely access these devices.

The Benefits of Outsourced IT Support: Three Cherries

The reasons why an SMB would look to getting support from an outsourced IT support company truly are endless. At Three Cherries, we see it as the future for businesses due to rising costs and threats. Its vital your business gets as much knowledge and support at the best price. If your business wants to learn any more about outsourced IT support and how Three Cherries could help, contact us today. At Three Cherries, we take the gamble out of business technology.