The two main players within the AI game currently are Microsoft Copilot and ChatGPT. These both have different uses and abilities which can benefit your business. In this blog, we will cover these two AI business tools available and which tool may suit your business better.

 

What Is a Business AI Tool?

A business AI tool is quite simply a piece of software which uses artificial intelligence to simplify or enhance tasks. Examples of this could include people in the marketing department using ChatGPT to create blog post ideas or find relevant keywords. These tools make the process of mundane tasks much easier and quicker.

What is Microsoft Copilot?

Microsoft Copilot is one of Microsoft’s newest offerings on the market. Copilot aims to streamline work within the Microsoft sphere (365). This means that it integrates with applications such as Word, PowerPoint and Excel. In real time, Copilot can suggest edits to work, analyse data and trends, complete multiple page PowerPoints and recall full teams’ meetings.

For businesses that operate within the Microsoft 365 suite, Copilot proves to be a powerful tool which can assist with almost any task.

 

What is ChatGPT

ChatGPT is an open-source AI tool which has almost endless possibilities in terms of communication. Rather than integrating within a suite such as Microsoft 365 like Copilot, ChatGPT is a standalone chatbot which relies on inputs and providing an output. It has the ability to learn from previous conversations and scour the internet for answers to your questions in seconds.

 

Why Should We Use One Over the Other?

Depending on your exact needs, your business will either benefit more from ChatGPT or Copilot. One of the benefits regarding Copilot is that it isn’t open source like ChatGPT is. This means that any information you put into Copilot stays within your business and isn’t used to allow the language model to learn like ChatGPT.

This doesn’t mean that ChatGPT shouldn’t be used within a business, it just means that you need to consider the information you put into it in terms of being regurgitated. A interesting case study regarding this has been linked here.

Copilot also has more uses in terms of being able to assist with Microsoft workflows. Although ChatGPT can create tables and charts within the chatbot, it cannot analyse and create spreadsheets in Excel or create PowerPoint presentations for you like Copilot can. It is therefore important to consider whether you want AI to be more of an extension to Google, or an assistant to daily work on Microsoft applications etc.

 

The Future of Business AI Tools

It is clear that ChatGPT and Copilot will be leading the way for businesses wanting to implement AI in their processes. For many, using a free tool such as ChatGPT and ensuring any data inputted isn’t sensitive will be the way forward. However, there will be a number of businesses who want to push the boundaries and utilise Copilot to enhance Microsoft productivity.

Whichever you choose, Three Cherries are leading the way in terms of business AI tools and host a quarterly CollaborAI meeting to discuss what we as businesses can do. If you’re interested in this or implementing AI, contact us today!