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| Take the gamble out of computer network support | Tel: 0117 978 8668 Fax: 0117 964 5953 |
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Click this button at any time and we will phone you.
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It doesn't matter what we
say about how good Three Cherries are, everyone else will say the same
about their company. So how do you ensure that the gamble that you take
with your new support company is a sensible one? Let us help you. Please
take a few moments to read the following comments, taken from letters sent
to us, the originals of which are available for you to see: "It's been just over a year now since Three Cherries were engaged to supplement the resources of my IT department. As you are well aware, we are an extremely busy organisation, with a very sophisticated computer network and we are totally and utterly dependent upon our IT infrastructure. I am delighted to report that the service that Three Cherries has provided to us at all levels has been nothing short of excellent. Your technicians are to be commended for their knowledge, patience and politeness, they have integrated particularly well with my staff and are now considered part of our team. Many thanks for your ongoing support." "As a new customer of Three Cherries I am receiving the best IT support I've ever had for my business. Having used a number of companies in the past, I've finally found the things I was looking for. Technicians who actually know what they're doing, yes - but they also work well with my employees when they visit the office, and they leave sweets behind. They are prompt and quick. Their record keeping is excellent - I always feel that issues have been clearly resolved, or if outstanding, they are not forgotten. I feel the people who own and run the business are passionate about good service and make themselves accountable for how things are going and lastly, the price is right and there are no strings attached - a complete service with no nasty surprises." "There is one supplier in whom I have total confidence. All of their staff are capable of dealing with problems at the highest level, yet I am confident that when I call them with "another stupid question", the call will be answered promptly, by a human being, not a machine, my request will be routed to the correct department for support and I will be given polite, honest help, in a professional manner, without being condescending" "During the four years of our working relationship I have never known any of your engineers, who are polite, courteous and very helpful, not be able to assist us in any way when we have a problem with our system" "I don't often write letters like this but I have been moved to do so by the quality of service we have received from Three Cherries.............. I am writing this letter a year later than the work was done, and I am still delighted with the service you provide, be it back up, the provision of new equipment or crisis management. Thank you all." "I am writing to thank you and your team for the fine service that you have given us since we first made contact last year. Both in the supply of new equipment and the maintenance of existing, we have enjoyed fast, reliable and friendly service at a competitive price. Long may it continue and I would have no hesitation in recommending your company to others" "I just wanted you to know how impressed I have been with the service we have received from Three Cherries. All your members of staff have been professional and efficient....... The support we have received to date has been excellent, clear and effective" "I have been pleasantly surprised by their level of commitment and helpfulness in sorting out what no doubt to them are fairly insignificant problems. However in this day and age we all know that when computers fail to work they can cause immense problems and in the past we have wasted time and money in attempting to sort them out. Three Cherries have taken this burden from us and allowed us to concentrate on what we should be doing, selling our goods. I have no hesitation in recommending them to a prospective customer." "We have found Three Cherries very helpful and if I ever have any problems there is always someone available at the end of the telephone to help me. All the engineers are friendly, cheerful and eager to help" "We started using Three Cherries as a total maintenance solution. From the initial discussions up to and including implementation they have been totally professional and extremely helpful. We would endorse them to any prospective client for their professional manner, conduct and willingness to meet client needs and requirements." "We were initially two small companies who have expanded with the help of Three Cherries who advise and oversee every step of the way. Even though their company itself is growing, it is still the personal touch which shines through." I could not recommend them enough! "This is just a brief note to express my thanks to you for the prompt and knowledgeable service that you have provided us with introducing our Company painlessly, into the world of email and the Internet. All of the staff have been polite, helpful and above all, patient with us, and it is my wish that we continue to work with you, as our needs gradually change and grow in the future"
If you are unhappy with your present support it might be time to cherry
pick.
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